FAQs

On the right hand side, you will find information on the ingredients and how much of the compound is in the given serving. Make sure to see the other side for direction information. Do not exceed the recommended dosage, unless advised by a professional.

In the product description you will find information about the formulation, including forms and functions. We also list related research at the bottom.

You will receive an update when your order has been dispatched and tracking number if applicable. If your order has not arrived within 10 working days, please contact us so we can investigate. Please note that orders shipped outside of the UK will have a variable delivery time depending on the country and postal service.

None of our products use gluten containing ingredients.

If you are not completely satisfied with your order reach out to us at info@elivide.com so we can organise a return and refund for you. This offer is available for 30 days after you received your order.

We are not doctors and cannot prescribe anything for specific situations. Please consult your doctor or other health care provider if you have any questions.

To manage your subscription, login into your account and click the 'Subscription' tab. Alternatively click subscriptions on the login page.

We will email you 3 days before your next subscription order is due so that any changes that you need to make can be done before the subscription triggers. You can easily modify, skip or cancel your delivery in your account.

Yes you can and it is easy to make a change. Login into your subscription dashboard and select the 'Skip' button located in the 'View your next order' tab. Alternatively you can delay your order in the upcoming order email notification.

Once logged into your subscription account, you can cancel your order by clicking 'Manage this subscription' next to the relevant subscription and then scroll down to the bottom of the page to select 'Cancel subscription'.

Yes you can swap or add products easily. Simply log into your account, select 'manage this subscription' and select the products below that you would like.

Yes, you can change the frequency of your orders by clicking 'Manage this subscription' and selecting the frequency you would like.

info@elivide.com for any queries or use the form on our contact page.

All of our supplements come with a 1 months minimum supply (although typically more). You are welcome to take less than the recommended dose if you want to make your jar last a little longer. This will also depend on your individual needs

Yes absolutely! We have a whole range of supplements planned so keep an eye out